Frequently Asked Questions

Check out our frequently asked questions below. If you still can’t find your answer, please contact us.

Our team is available Monday to Friday 09:00 am – 5:00 pm.

All of our orders are sent via Royal Mail 24 hour post meaning the expected delivery once posted is within 24 hours.

For more information click here

When will my order ship?

7 working day turnaround

We aim to ship all orders within 7 days of receiving the order. This does not include weekends or bank holidays and is based on stock items only.

How do I cancel or change my order?

Each order is custom printed once the order is placed. This enables us to keep our manufacturing costs down so you get the very best quality T-shirts for the best possible price. Once your order is placed you will not be able to cancel or change your order. Please make sure you check your size using our sizing chart before placing your order.  

What payment methods do you accept?

We accept all major payment cards including Paypal fast checkout. 

You can now also use Klarna checkout which operates as a buy now pay later service. For more information click here

If you’re outside the UK, your exchange rate is determined by the bank that issued your credit card. 

How are the T-shirts printed?

We use state of the art wet on wet printing digital printing using market leading ‘Direct to garment’ Kornit Avalanche HD6 Printers.

Our water-based NeoPigment™ inks are absolutely free of heavy metals, formaldehyde and Alkylphenol Ethoxylates (APE), making them non-hazardous, non-toxic and biodegradable.

The eco-friendly water based inks offer unrivalled colour fastness, high elasticity and non-cracking attributes.

 

How is my order packaged?

Orders are shipped in brown paper packaging.

Do you prints last a long time?

We advise all customers to wash their garments at 40 degrees and do not iron directly onto the print. If you follow these basic instructions then your prints will last a long time! Unlike Screen printing, our water based prints are also much more resistant to cracking and peeling.

Can I buy a gift card?

Unfortunately we are not offering gift cards at the moment. However if there is demand then it is something that we will consider.

Send a query using our contact us page and we will see what we can do to help.